FAQ’s

Site Organization

1. How are the videos organized?
Each autopsy is divided into 3-5 minute video parts. These can be watched in order to view the entire case. Or, accessed via the search function for specific content of interest, case comparisons, or focused anatomic/pathologic studies. Autopsy.Online’s unique, searchable video-formatting is Patent Pending as of May 20, 2018.

2. What’s the difference between Library Video and Educator Video?
Library Video shows the case as it happened. Educator video pauses to highlight anatomy using numbers and pointers. Each number is explained in the Q & A listed below the video. Intermediate and Higher Level questions challenge learners. The chat function allows for crowd-sourced ideas and communication between site users. View the difference in this demo.

3. How does the search function work?

-Search by Case, Body System or Search Term.
The top search box (“Cases”) lists full cases (Case 1, Case 2, etc.).
The middle search box (“Body System”) lists body system (Cardiovascular, Endocrine, etc.).
The bottom search box allows use of specific search terms (“Superior vena cava,” “hyoid bone,” etc.).

-Search within a case or compare anatomy across cases.
You may search for a finding within a case. Or, you may compare one findings across cases. For example, when you select Case 1 (in the top search box) and add “right coronary artery” (in the bottom search box), you will select videos from Case 1 that show the right coronary artery. If you do not select a case in the top box and enter “right coronary artery” in the bottom box, you will select videos from all cases that show the right coronary artery.

-Search for single views or anatomic relationships.
More than one search term can be entered in the bottom search box to refine your video access. Because the site is comprehensive, some video will show brief views of your search term. Other videos will show extended views of your search term and its relationship to surrounding structures. Add multiple search terms in the bottom search box to access video that includes anatomical relationships (for example, “superior vena cava, inferior vena cava, atrium”).

4. What if a search term doesn’t pull up any videos?
-The term may be listed under different language or spelling. Please try your term in singular or pleural (“lung” or “lungs”). Or try an alternate term (“cardiac” or “heart”).

-Or, our cases may not yet contain the anatomy or pathology you are looking for. The library archiving function is growing and we appreciate your input and questions. Please feel free to check with us to see if we can help find what your are looking for.

5. Is there a way to know what’s inside any video before playing it?
Yes. Each video has a “What’s inside” list of search terms. Feel free to peruse the list before clicking on the video in addition to using the search function. This can help you know if the video is partly or mostly about the topic you’re interested in.

6. How do I view a video?
There are two ways to view video.

-Use the Library, Educator Content or Search Function to access content. Click through to access a preview page. The preview page contains a “What’s inside” list of search terms and a black “View” button. Click “View” to access your video.

-Or, use the Quick Access function to go straight to all cases. Click any image to bypass the preview page and directly access the video.

GoLive

1. What is GoLive?
GoLive is Autopsy.Online’s portal for livestreamed autopsies. We livestream autopsies to the GoLive portal when we receive authorization from the legal next of kin to do so.

2. How will I know when there is a GoLive event?
You will receive an email notice as soon as we know we are live streaming. This may be a day before the event or minutes before the event. It depends on when we receive written authorization from the legal next of kin.

3. How do I watch a GoLive event?
-Go to the GoLive page to access a GoLive event.
-Enter the streaming password in the video area.
-The streaming password is provided in your GoLive email notice and is also printed right above the streaming area on the page.

4. How often are GoLive events?
We don’t know. A lot of things need to coordinate for a GoLive event to happen: A person has to die, the family has to request an autopsy, we have to agree to do the autopsy, the family has to consent to live streaming and the case location has to have working WiFi.

5. Is there a guarantee every case will be live streamed?
No. We livestream when we can and only if the family consents.

6. I viewed an event that ended very quickly. Why did this happen?
We may end the case early or even after a few minutes for many reasons. For example: we may need to focus on the case for technical reasons, we may need to protect the confidentiality of the patient, or WiFi at the particular location does not allow for adequate streaming. While we make every effort to complete the case, we use our judgement and keep the family and case first.

7. I viewed an event with variable streaming quality. Why did this happen?
We do not guarantee that any event will be streamable. We perform many of our cases in community locations outside our Center and are dependent on that location’s WiFi.

8. I viewed an event that “went dark” for long stretches. Why did this happen?
We go dark when we need to protect the patient confidentiality. We cannot stream the visual at that time. Examples would be during case photography (when we use a patient name and case number label) or when we need to expose tattoos. The patient and family are always the priority and the live streaming comes second. Thank you for understanding.

Subscriptions

1. My subscription lapsed. How do I resubscribe?
Subscribe here. (Please login to access).

2. I need to invoice my school’s billing department once at the beginning of the year. May I?
Yes. Please feel free to contact us to discuss your needs.

3. I have a GoLive subscription. Why can’t I access the library?
The GoLive subscription provides access only to live streams and live events. The Student and Educator subscriptions provide access to the Library.

More about Live Streaming

1. What is live streaming?
Live streaming is video broadcasting of the autopsy in real-time while we do the case. A live-streamed autopsy can only be viewed here on Autopsy.Online. During live streaming, we interact with the viewers by taking on-line questions and answering them live during the case.

2. Which cases do you live stream? Or do you live stream all of them?
We only live stream cases when the legal next of kin authorizes live streaming. We do not make that choice. The patient’s and family’s privacy and confidentiality are our priority. The case will not be live streamed without consent. We typically ask the family during the consent process if they wish to live stream. For some cases, we will not make the request (for example, cases under criminal investigation or children).

3. Can families opt out of live streaming?
Yes.

4. How do you protect confidentiality during the live stream?
We prepare the body before the live stream by covering the face, written identifiers (name tags and case numbers) and other visual identifiers (tatoos). During the case we do not disclose case identifiers (patient name, age, unique case details). The case facility and location are not disclosed.

5. Who chooses to live stream?
Families who want to participate in health education or believe their loved one valued health education have chosen to live stream the cases. Other families who have not been able to participate in organ donation have sought live streaming as an alternative to “make a difference” for the future. Every family is different and chooses for reasons unique to them.

6. Who watches the live stream?
Live stream is open to all subscribers. At times, we live stream for public education.

7. Is there a cost to the family to live streaming?
No. There is no additional cost to the family to live stream?

8. Can I donate my body just to have it live streamed for an autopsy?
Yes, in some cases. Please contact us to see if it is possible to make this arrangement. You will need to complete a consent. And we will need to make sure the logistics are feasible for any individual case. There is no cost to you to donate for live streaming. We can also live stream when the family requests an autopsy for another reason and then consents to live stream.

9. What’s the difference between live streaming and Live from the Morgue?
Live streaming is live video broadcast of an autopsy to the general public. It includes interactive Q & A. Live from the Morgue is a Autopsy Center of Chicago’s structured high school event using archived autopsy footage. It includes a workbook, social worker involvement and live Q & A with students during the event.

Tech & Site Use

1. How many devices can I log into with my subscription?

You may log in to one device only. The site allows only one device access per user. Please contact us if you wish to set up multiple-device or institutional access.

2. How many browsers can I log into on one device?
You may only log in to one browser. The site allows only one browser access per user.

3. I can’t login. When I try, it says a “user with this name” has already logged in but I’m not logged in.
The site allows one email login per subscriber. Please double check that you are not logged in on a different browser or different device. If so, please log out and try again.

Also, if you close your browser without logging out, the site will see you as still logged in. If this happens, please contact us so we can manually log you out through the back end of the website.

4. Can I download video?
No.

Contributing

1. Can I contribute content to the site?
We are planning to open up the site for content contribution.

2. What kind of content may I contribute to the site?
Once we are set up to accept content contribution, you may contribute
-Quizes/Worksheets
-Videos

3. What will the content submission process look like?
We will provide guidelines for the submission process. Submitted content will undergo a review process before being accepted for publication on the site. This will ensure that we maintain the quality, integrity and unique, searchable formatting of the site; and to safeguard patient confidentiality.

4. How may I contribute content?
Please stay tuned for updates.

More about our video

1. Which cases do you video-record? Or do you video-record all of them?
Like live streaming, we only video-record cases when the legal next of kin authorizes video-recording. We do not make that choice. The patient’s and family’s privacy and confidentiality are our priority. The case will not be video-recorded without consent. We typically ask the family during the consent process if they wish to video-record for education. For some cases, we will not make the request (for example, cases under criminal investigation or children).

2. Can families opt out of video-recording?
Yes.

3. How do you protect confidentiality during video-recording?
If we are video-recording and live streaming at the same time, we prepare the body before video-recording by covering the face, written identifiers (name tags and case numbers) and other visual identifiers (tatoos). During the case we do not disclose case identifiers (patient name, age, unique case details). The case facility and location are not disclosed. If we are video recording but not live streaming, we edit the video after the case and before publication to remove any case identifiers.

4. Who chooses to video-record?
As with live streaming, families who want to participate in health education or believe their loved one valued health education have chosen to video-record the case for education. Other families who have not been able to participate in organ donation have sought video recording for educational purposes as an alternative to “make a difference” for the future. Every family is different and chooses for reasons unique to them.

5. Who watches the video recording?
Our video recordings are open to all subscribers. At times, we share clips with the general public.

6. Is there a cost to the family to video record?
No. There is no additional cost to the family to video record for education.

7. Can I donate my body just to have it video recorded for education?
Yes, in some cases. Please contact us to see if it is possible to make this arrangement. You will need to complete a consent. And we will need to make sure the logistics are feasible for any individual case. There is no cost to you to donate for video recording. We can also video record when the family requests an autopsy for another reason and then consents to video record for education..